Stackster Rental Terms

Stackster Moving Bin Rentals
Effective date: September 18, 2026
Questions? info@stackster.ca

By placing an order on stackster.ca, you agree to these Rental Terms.

1. What you are renting

Stackster rents you the reusable plastic moving bins (and any accessories) listed on your order (“Equipment”). When bins are assigned for your rental, they may be numbered or otherwise identified; the count on your order confirmation controls unless we both agree to a different count at delivery.

Equipment remains Stackster’s property at all times. You are renting it — not buying it — and may not sell, sublease, pledge, or permanently alter it.

2. How the service works (you pack & move)

1. We deliver empty bins to your delivery address.
2. You pack & move the bins (yourself or with your own movers).
3. We pick up empty bins when you are done.

Stackster is a bin rental service. We do not haul packed bins, load or unload your belongings, or act as a moving company. You (or your movers) are responsible for packing, transporting, and unpacking your items.

3. Rental period & extensions

• The standard rental period is 14 days starting on the delivery date.
• Your preferred delivery date is collected on the order form; we confirm it for our service area after checkout.
• The rental ends when Stackster successfully picks up the empty Equipment.
• If you need the bins longer, contact us before the scheduled pickup. Extensions are billed at the weekly rate as listed at checkout / on the package page for your package.
• Keeping Equipment past the agreed period without arranging pickup may be treated as an extension and charged accordingly.

4. Packages & pricing

Package sizes and prices are as shown on stackster.ca and at checkout at the time you order (for example, current packages include 20 bins at $109 / 14 days then $49/wk, 30 bins at $149 / 14 days then $69/wk, and 40 bins as listed on the package page). Applicable taxes are extra. We may correct obvious pricing errors before fulfilling an order.

5. Your responsibilities (packing, contents & care)

You are responsible for packing safely; the contents of the bins at all times; using Equipment only for ordinary non-hazardous moving/storage; keeping bins reasonably clean; not marking, drilling, or attaching non-removable adhesives; and securing Equipment against theft and weather while in your care. Stackster does not insure or take custody of your belongings.

6. Delivery, access & pickup

Delivery and pickup are within our service area during windows we confirm. Provide accurate addresses, contact info, and building access. Someone 18+ should be available, or authorize a safe drop/pickup by text or email. For pickup, bins must be empty, reasonably clean, stacked, and accessible — we collect empties only. Missed appointments or blocked access may incur a reasonable reschedule fee as quoted.

7. Damage, loss & unreturned bins

Inspect Equipment at delivery and report transit damage within one business day. While Equipment is in your possession, you bear risk of loss, theft, and damage beyond ordinary cosmetic wear. For damaged, lost, stolen, or unreturned bins, you agree to pay the replacement cost of the bin as quoted by Stackster, and authorize charges to your payment method for unpaid rent, extensions, extraordinary cleaning, and replacement costs.

8. Reschedule & cancellation

• At least 24 hours before the confirmed delivery window: full refund of rental fees paid (card processing fees may be non-refundable).
• Within 24 hours of the confirmed delivery window, or after dispatch: a reasonable cancellation/restocking fee may apply as quoted.
• Weather or events beyond our control may require rescheduling without fee.

9. Service area

Stoney Creek, Winona, Grimsby, Hamilton, Ancaster, Burlington, and Niagara. Orders outside this area may be declined or quoted separately.

10. Payment & late return

Payment is due at checkout. You authorize charges for extensions, applicable fees, and replacement costs. Late returns may be billed at the published weekly extension rate until pickup. Unreturned Equipment after reasonable contact attempts may be charged at replacement value.

11. Limitation of liability

Stackster’s role is limited to renting Equipment and providing empty-bin delivery and empty-bin pickup. To the fullest extent permitted by law, Stackster is not liable for loss or damage related to the contents of your move or third-party movers you hire; total liability is limited to the rental fees you paid for that order; and we are not liable for indirect or consequential damages. Nothing limits liability that cannot be limited under Ontario law.

12. Default & recovery

If you fail to pay amounts owed or materially breach these terms and do not cure within five (5) days after notice, Stackster may terminate the rental, require immediate return of Equipment, and recover Equipment and unpaid amounts (including reasonable collection costs).

13. Contact

Questions? info@stackster.ca